So you have probably looked at our supported cameras page and don't see your camera in our list.

There are several types of cameras we support, some that have an automated install on Camcloud (Plug & Play or Premium Port Forward) such as Axis, Amcrest, Vivotek, Hikvision, Speco(for business accounts only) and Hanwha Techwin(for business accounts only). Please note that it should be confirmed if the camera you have in mind is a supported model on our platform. If it isn't in our supported list it may still be compatible if it is one of the manufacturers listed above, however you should consult us prior to ordering any unlisted models.

For the cameras not listed as Plug & Play or Premium Port forward compatible they may still work but will require a couple of extra steps to setup.

There are 2 main things you are looking for in your camera specifications:

  1. FTP - Camcloud uses the FTP to transmit the video or images. Check that your camera supports FTP of either images or video.
  2. A RTSP stream - You can then add a camera to Camcloud using this documentation for a Generic camera.