Important note: It's always a good idea to look for firmware updates for your Amcrest camera. Keeping your firmware up-to-date ensures that the camera has the latest patches and fixes which will keep it working well.

Unsupported Amcrest cameras:

Any Amcrest Smart Home camera (models starting with AS* or AD*)

Known issues:

IP4M-1051 - this requires the latest firmware. After upgrading firmware, it's required to factory default the camera to reset everything.

IP8M-2493E, IP8M-2454E, IP8M-T2499E, IP8M-MT2544E, IP8M-MB2546EW - These cameras are NOT supported however they can work if you turn audio off. There is a known issue with the audio causing a corrupt stream.

Firmware build 2020-10-22 - This firmware has a known issue with live view streaming. Upgrade firmware to resolve this.


Prior to Adding an Amcrest camera to our platform make sure that it has been rebooted within the last 2 hours.

Mobile setup:

If you have the iOS or Android app, you can fully setup the Amcrest camera.

Step #1: Plug the ethernet cable from the router to the camera.

Step #2: Make sure your mobile device is on WiFi. Tip: Most Amcrest cameras work on the 2.4GHz band. Many networks have both bands (2.4 and 5GHz). Make sure you are on the 2.4GHz WiFi network if you are setting up a camera that supports 2.4GHz only.

Step #3: Click the plus (+) sign to add a Amcrest camera. Follow the onscreen instructions. 

If all goes well you should be able to setup your camera, assign a password (if it's brand new out of the box) and setup the camera on WiFi if capable. 


Web setup:

If you are setting up the camera on the web you first need to setup the password.

Step #1. Configure the password for your camera.

Tip: if you have already setup your camera with a password other than the default then you can skip to step #2.

The camera cannot be added with the default password so you will need to configure it as follows:

  • Plug your camera into one of the ports on the back of your router with a network cable. Most routers have ports labelled 1-4 on the back that the camera can be plugged into. Your camera may have come packaged with a network cable. If it did not, you will need to purchase one seperately.
  • Once the camera is plugged in, it will be auto assigned an IP address. To find the address, download the Amcrest IP Config Tool from here. Once you install the tool, run it to find the IP Address of the camera. The default username and password for Amcrest cameras are "admin" for both.
  • Using the IP address that was found with the Config Tool, log into the camera interface to change your default password. Once logged in, navigate to Setup (top right) > System > Manage Users. This may vary, but should be the path for most Amcrest Cameras. Check your camera documentation if you find that this path is not applicable.



Step #2. First Login to your account. You should see your "Timeline". Start the "Add Camera" Wizard. Click on "Add Camera" and pick "Amcrest". Enter a name for your camera and the camera serial number. 

Tip: You can find your serial number on the bottom sticker of the camera. Alternatively, use the above mentioned Amcrest IP Config Tool. 




Step #3 Once you click on next, you'll have to add in your camera's username and password. Click "Next" when you are done. 




Step #4. This is where you can also change whether or not you'd like notifications, Image Appearance, Quality and IR Mode (optional) Once you're done, click on "Finish". 



Now the setup wizard will configure your chosen settings and close.