Secure Tunnel Manager

Windows Installation

Secure Tunnel Manager can be downloaded from the link below. It is a software package that can be installed on a Windows machine. It will need to run 24/7, so ensure the system being used is stable and meets these minimum specifications:

Minimum Hardware Requirements

Installation Steps

1. Download the Secure Tunnel Manager Windows installer from here.
2. Run the installer and follow the setup prompts.
   ⚠️ If you see a Microsoft Defender SmartScreen warning (“Windows protected your PC”), click More info, then Run anyway to proceed.
3. Upon installation completion, start the service when prompted.
4. You can find Secure Tunnel Manager running in the system tray (bottom-right corner of your taskbar).
5. Click the tray icon to open the Secure Tunnel Manager web page.
6. From there you can proceed with adding ONVIF or Generic cameras (see How to Use Secure Tunnel Manager).

🐧 Ubuntu Installation

This section outlines how to install Secure Tunnel Manager on Ubuntu 24.04.2 LTS (or other .deb-based distros).

Minimum Hardware Requirements

📦 Installation via UI (Graphical Method)

1. Download the Linux installer from here and save it to your preferred directory (e.g., ~/Downloads). Choose the package appropriate to your architecture (AMD64 or ARM64).

2. Open Files and navigate to the downloaded .deb file.
3. Double-click the file – it will open in Ubuntu App Center.
4. Click Install and authenticate when prompted.
5. Wait for the installation to complete.

🔧 Installation via Terminal (Command-Line)

1. Open Terminal (Ctrl+Alt+T).
2. Navigate to the download directory:
   

   cd ~/Downloads

3. Install the package (replace with the exact filename you downloaded):
   

   sudo dpkg -i <secureTunnelManager_linux_*.deb>

4. If you encounter dependency errors, fix them with:
   

   sudo apt-get install -f

🚀 Launching Secure Tunnel Manager

Via Terminal:

Run the following command to open the browser UI:

secureTunnelManager

✅ How to Check If Secure Tunnel Manager Is Running

Check the systemd service status:

sudo service secureTunnelManager status

● secureTunnelManager.service - Secure Tunnel Manager Service
     Loaded: loaded (/etc/systemd/system/secureTunnelManager.service; enabled; vendor preset: enabled)
     Active: active (running) since Mon 2025-04-28 10:15:42 UTC; 1h 30min ago
   Main PID: 2345 (secureTunnelManager)
      Tasks: 5 (limit: 19000)
     Memory: 50.0M
        CPU: 10min 25.789s
     CGroup: /system.slice/secureTunnelManager.service
             └─2345 /opt/securetunnelmanager/secureTunnelManager

● secureTunnelManager.service - Secure Tunnel Manager Service
     Loaded: loaded (/etc/systemd/system/secureTunnelManager.service; enabled; vendor preset: enabled)
     Active: failed (Result: exit-code) since Mon 2025-04-28 12:45:10 UTC; 1min 5s ago
    Process: 6789 ExecStart=/opt/securetunnelmanager/secureTunnelManager (code=exited, status=1/FAILURE)
   Main PID: 6789 (code=exited, status=1/FAILURE)

⏹️ How to Stop Secure Tunnel Manager Service

Stop the service with:

sudo service secureTunnelManager stop

Verify it has stopped:

sudo service secureTunnelManager status

📋 How to Use Secure Tunnel Manager

1. First, find the camera and create a tunnel. Use Find Cameras if your camera supports ONVIF; otherwise click the + (bottom-right) on the Active Cameras page:
   
2. Select the camera, enter credentials, and click Discover.
   Note: You may need to create a dedicated ONVIF user for discovery.
   
3. When the preview image appears, click Add Camera:
   

   We recommend leaving wizard defaults, but you may edit Name, Serial or MAC (must be unique):

   

   Click Save Camera and confirm success:

   
4. On the Cameras page, click Connect if it hasn’t connected automatically.
   
5. The tunnel is now ready. Add the camera to Camcloud using the ONVIF or Generic method, matching your camera:
6. Enter the Secure Tunnel Manager Serial and MAC, camera credentials, then click Next:
   
7. Configure recording settings, resolution, and bitrate (if ONVIF), then click Finish. Note: For Generic or ONVIF cameras you still need to configure motion events separately. See “Setting Up Motion Events” in the integration guide.