🪟 Windows Installation

Secure Tunnel Manager can be downloaded from the link below. It is a software package that can be installed on a Windows machine. It will need to run 24/7, so ensure the system being used is stable and meets these minimum specifications:

Minimum Hardware Requirements

Minimum Hardware Requirements
System Intel(R) Core(TM) i5-8250U CPU @ 1.60 GHz or equivalent
RAM 8 GB (7.4 GB usable)
OS Windows 10 64-bit

 

Installation Steps

  1. Download the Secure Tunnel Manager Windows Installer from here.
  2. Run the Installer and follow the setup prompts. 

    ⚠️ Windows protected your PC You may see a warning message from Microsoft Defender SmartScreen: "Windows protected your PC. Microsoft Defender SmartScreen prevented an unrecognized app from starting. Running this app might put your PC at risk." Click More info, then click Run anyway to proceed.

  3. Upon installation completion, start the service when prompted.
  4. You can find the Secure Tunnel Manager running in the system tray (bottom-right corner of your Windows taskbar).
  5. Click the system tray icon to open the Secure Tunnel Manager web page.

  6. From there, you can proceed with adding ONVIF or Generic cameras. Go to How  to Use Secure Tunnel Manager Section 

🐧 Ubuntu Installation

This section outlines how to install Secure Tunnel Manager on Ubuntu 24.04.2 LTS.

Minimum Hardware Requirements

Minimum Hardware Requirements
Permissions
Admin (sudo) privileges
RAM
Minimum 4 GB (8 GB recommended)
OS Ubuntu 24.04.2 LTS Desktop

 

📦 Installation via UI (Graphical Method)

  1. Download the .deb file Save SecureTunnelManager.deb to your preferred directory (e.g., ~/Downloads).

  2. Open File Manager and navigate to the location of the .deb file.

  3. Double-click the .deb file It will open in the Ubuntu App Center.

  4. Click the “Install” button.

  5. Authenticate with your password when prompted.

  6. Wait for the installation to complete

🔧 Installation via Terminal (Command-Line)

  1. Open Terminal (Ctrl + Alt + T)
  2. Navigate to the download directory
  3. cd ~/Downloads
  4. Install the package using the command below
    sudo dpkg -i SecureTunnelManager.deb​
  5. If you encounter dependency errors, fix them by running:
    sudo apt-get install -f

 

🚀 Launching Secure Tunnel Manager

Via Terminal:

Try launching the browser UI: Run the following command

secureTunnelManager

 

✅ How to Check If Secure Tunnel Manager is Running

Using Systemd Service Status: Run the following command: 

sudo service secureTunnelManager status
This checks the status of the systemd service. 
Example Output (Service Running):
- secureTunnelManager.service - Secure Tunnel Manager Service
     Loaded: loaded (/etc/systemd/system/secureTunnelManager.service; enabled; vendor preset: enabled)
     Active: active (running) since Mon 2025-04-28 10:15:42 UTC; 1h 30min ago
   Main PID: 2345 (secureTunnelManager)
      Tasks: 5 (limit: 19000)
     Memory: 50.0M
        CPU: 10min 25.789s
     CGroup: /system.slice/secureTunnelManager.service
             └─2345 /opt/securetunnelmanager/secureTunnelManager
Example Output (Service Failed):
- secureTunnelManager.service - Secure Tunnel Manager Service
     Loaded: loaded (/etc/systemd/system/secureTunnelManager.service; enabled; vendor preset: enabled)
     Active: failed (Result: exit-code) since Mon 2025-04-28 12:45:10 UTC; 1min 5s ago
    Process: 6789 ExecStart=/opt/securetunnelmanager/secureTunnelManager (code=exited, status=1/FAILURE)
   Main PID: 6789 (code=exited, status=1/FAILURE)

 

⏹️ How to Stop Secure Tunnel Manager Service

To stop the Secure Tunnel Manager service, run the following command:

sudo service secureTunnelManager stop

You can verify that it has stopped by checking the service status again:

sudo service secureTunnelManager status

The Active line should now show inactive (dead) or failed, depending on the shutdown state.

 

📋 How to Use Secure Tunnel Manager

 

1. First, we need to find the camera and create a tunnel. Go to Find Cameras if your camera has ONVIF, otherwise click the + option at the bottom right of the Active Cameras page:
2. Find the camera in your list that you want to add, enter the credentials and click discover (Note: You may need to setup an ONVIF user for discovery to work)
3. Once the image comes up you can click the Add Camera link below that. See image:
We recommend you leave everything in the add wizard at default, however you are able to select a different name, serial, MAC etc if so desired (name Serial and MAC must be unique):
Click Save Camera and look for the success message:
4. Now in the Cameras page. You can click Connect (if it didn't already, it should automatically).
5. The Secure Tunnel has been created and now you can add the camera to Camcloud using he ONVIF or Generic method for example (This will depend on the camera, if you found and added it in the "Find cameras" page you should be able to use ONVIF otherwise you will likely need to use generic):

6. Give your Camera a name and select Secure Tunnel from the connection method dropdown:

 

7. Now you will enter the details (serial number and MAC along with the camera's username/password) from the Secure tunnel manager Active camera page and click next:


8. From here you will be able to select the standard settings such as recording mode, if this was an ONVIF camera you will also be able to select the resolution and bitrate/framerate. Click finish to add your camera. Note that if this is Generic or ONVIF you will still need to configure motion events separately, see "Setting Up Motion Events" from this page for more details.

 

 

 


Camcloud is not affiliated with or certified by ONVIF, Inc. References to ONVIF are for compatibility purposes only.