SD Card Configuration | Camcloud

SD Card Configuration

 

Business Plan users can leverage the ability to interact with their cameras onboard SD Card for supported camera models. 

Select the camera with an SD card installed from your camera list and select the dropdown arrow. Select "Edge Storage" from the list.


The following settings can be configured from the Edge Storage Settings dialog window:

Redundant Storage: Setting Redundant Storage to ON will allow all the motion capture events to be uploaded to the SD Card and the Cloud concurrently. Only motion detection events will be captured, to avoid filling up the SD Card too quickly. There currently is no option to capture Continuous Recording to SD.

 

Disk Status:

Needs Formatting - when formatted in unsupported format.

Ready - SD card is mounted and ready to use. A usage indicator will show you the amount of available storage space on your card. 

No Disk - the disk may be inserted incorrectly or not at all

Unmount/Mount: if you would like to unmount the SD card, select this option. The button should change to "Mount" and the Disk Status will change to "Unmounted". Select Mount againt to ready your disk for capturing motion events.

Format Disk: select the "Format Disk" button to change the disk file system. This will erase any current recordings. Note it's absolutely necessary to format the SD card especially if it was used for something different. Every camera model has their own format.

Edge Storage Events: Setting to ON will allow all the events to be uploaded to the SD Card and the Cloud concurrently.

Quality: If your camera supports it, you can specify a different qualtiy value for the SD card events.

Record Mode: If your camera supports it, you can either capture Continous Recording or Motion detection events only.

Camera Model Specifics

Axis cameras:

  • Full support.

Hanwha:

  • Plug and Play:
    • Full Support.
  • Port Forward:
    • Does not support SD playback. You can only see events in the timeline but to play them you need to get them from the SD card itself

Vivotek:

  • Confguration of events to the SD but you cannot list them on the timeline. You need to go to your device.

Hikvision:

  • Does not support SD playback. You can only see events in the timeline but to play them you need to get them from the SD itself.

Amcrest:

  • SD card support, no SD to cloud playback.

Troubleshooting:

  • Current Hanwha firmware versions have some limitations in their handling of Daylight Savings Time (DST) and edge storage media. If you are configuring a Hanwha camera with a cloud account set to DST and wish to save media on an SD card, it will not work. The cloud account MUST be set to the following timezone to avoid this problem:
    Central Time (US & Canada), America/Regina
  • Playback from SD on Hanwha Techwin cameras can take several minutes for a clip to load. This is due to the large file size of video clips getting sent directly from the camera to your computer in real time